Terms and Conditions

General Agreement

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Holiday Rentals & Authentic Activities accessible at this link.

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Holiday Rentals & Authentic Activities and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Holiday Rentals & Authentic Activities may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Holiday Rentals & Authentic Activities a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Holiday Rentals & Authentic Activities reserves the right to remove any of Your Content from this Website at any time without notice.

Your Privacy

Please read our Privacy Policy.

No Warranties

This Website is provided “as is”, with all faults, and Holiday Rentals & Authentic Activities express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation Of Liability

In no event shall Holiday Rentals & Authentic Activities, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Holiday Rentals & Authentic Activities, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Holiday Rentals & Authentic Activities from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation Of Terms

Holiday Rentals & Authentic Activities is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

The Holiday Rentals & Authentic Activities is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Holiday Rentals & Authentic Activities and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Bookings And Reservations

Bookings and Reservations are made on behalf of the Owner of the Property or the Guide of the Activity at the Rental Rate/Prices stated in the web pages of Holiday Rentals & Authentic Activities or on the sent Rental Agreement. Prices are based on market conditions applicable at the time of realization of the Holiday Rentals & Authentic Activities Website.

Payment Policy

To secure a booking the Customer is requested to pay a deposit (50% of total rental rate/price for each property rental; 20% of the total cost/price for each activities). The deposit is due upon booking by credit card (+ 2,2% charges for Visa or MasterCard or + 3,2% charges for American Express) or wire transfer.

Please note: bookings and reservations will not be considered confirmed without the receipt of the deposit. As soon as the payment of the deposit is duly processed, Holiday Rentals & Authentic Activities will issue a confirmation e-mail to the Customer and the Property Owner or Activity Guide. At this stage the booking or the reservation can be considered secured. Unless otherwise specified, the remaining balance is due in cash on arrival or on the day of the activity.

Property Rental

The minimum rental period for Property is generally one week, from Saturday to Saturday. In some specific cases, Holiday Rentals & Authentic Activities reserves the right to accept bookings for a minimum period of two weeks. Holiday Rentals & Authentic Activities also reserves the right to modify the prices in the price list when necessary. The number of persons (adults and children) must not exceed the number of sleeping places indicated in the web pages except in the case of infants (less than 2 years old). In the event that the maximum number of individuals exceeded, the Owner reserves the right to refuse or revoke the booking. The substitution of persons during the rental period is forbidden unless previously agreed with Holiday Rentals & Authentic Activities. If the Customer intends to host an event, such as a wedding, it is required that Holiday Rentals & Authentic Activities is notified prior to the Customers arrival at the Property and must be agreed upon in writing by the Owner. The Customer must not sub-let or assign the booking of the Property or the reservation of the Activity, unless previously agreed by the Owner, Holiday Rentals & Authentic Activities will allow the transfer of customer’s booking or reservation to another person/party. The request must be sent and approved in writing to Holiday Rentals & Authentic Activities and is subject to an administrative charge of 50,00 Euro. Customer and his guests are responsible for securing their personal belongings including jewellery and other valuables, as well as the property, which includes locking all doors and windows while away. The Owner provides only an initial supply of washing-up detergent, soap, toilet paper etc, etc. and the Customer is required to replace them when finished. The Customer may not use the Property for any other purpose than of a private holiday residence for the accommodation of the Customer and his guests, otherwise agreed upon in writing by the Owner. The Customer shall nor engage in any activity or practice that maybe or become a nuisance or annoyance to the Owner, or the occupants of adjoining land or that might invalidate any insurance policies effected on the Property.

Rental Rate And Price

Unless otherwise specified, the rental rate of the Property includes linen, towels, water, electricity, Wi-Fi internet access and final cleaning. In some specific cases only, final cleaning is charged 50,00 Euro and linen and towels are charged 10,00 Euro per person per week and paid locally in cash. Unless otherwise specified, heating is charged separately – details will be specified for each property.

Tourist/Stay tax is charged in some specific area between 2 and 4 Euro per person per day for a maximum of 7 days. Children under 12 do not pay. The pool is open between mid May and mid October.

Check-In / Check-Out

Unless otherwise specified, the arrival/departure must be as follows:

  • arrival between 4 and 8 PM
  • departure by 10 AM

Arrival between 8:00 PM and midnight will be charged 20,00 Euro per hour. There is NO CHECK-IN AFTER MIDNIGHT.

NB: Customers are kindly requested to provide the estimated arrival time in order for the Owners to welcome them at the Property.

Cancellations

The deposit is non refundable. We strongly recommend holidaymakers to secure travel insurance to cover for cancellations.

Refundable Damage Deposit

All Property bookings require a Refundable Damage Deposit due upon arrival by cash to the Owner or Representative. The Refundable Damage Deposit will cover any accidental damage caused to the rented Property and is refundable upon departure less any deduction made for loss or damage caused by the Customers or for any additional costs that were not included in the Rental Rate. THE OWNER OR HIS REPRESENTATIVE CAN REFUSE ACCESS TO THE PROPERTY IF THE REFUNDABLE DAMAGE DEPOSIT IS NOT PAID AT THE TIME OF ARRIVAL. Should the Customers decide to leave the Property prematurely the Owner or his Representative is authorised to refund the Refundable Damage Deposit to the Renter by post (less any deductions for damages or any additional expenses) and only after having checked the inventory and the Property in question. Holiday Rentals & Authentic Activities declines all responsibility in the event of a dispute between the Customer and the owner regarding the Refundable Damage Deposit. The Customers agree to indemnify the Owner for any damages to the dwelling or grounds and to furnishings, caused by negligence of the Customer or any member of his/her party that occur during the Customer’s stay. Customers are asked to leave the Property clean and tidy and to ensure that they take all belongings with them. On changeover days there is only time for a superficial check and a general clean. We rely upon the goodwill of our Customers whose co-operation we greatly appreciate. Should the Property be left in a poor condition, requiring more intensive cleaning, then this will be charged 15,00 Euro per hour and deducted from the Refundable Damage Deposit which the Customers pay upon arrival.

Refunds

No refunds will be given for cancellations or interruption due to inclement weather or illness. Holiday Rentals & Authentic Activities strongly advises all tenants to consider insurance needs in relation to travel, accident, medical and personal cover. Holiday Rentals & Authentic Activities can not accept liability for any accident, injury, loss or damage sustained by tenants. Once Customers have checked into the Property, no refund will be made for early check-outs. If you do not cancel the Booking and do not arrive for your rental period, all the amount paid will be forfeited. Holiday Rentals & Authentic Activities will not issue refunds for situations arising from hurricanes, including evacuations without Travel Insurance coverage.

Extra Services

For Properties offering extra Services the request must be made in writing to Holiday Rentals & Authentic Activities upon confirmation. Requests made after booking are subject to availability and have an administrative fee of 10,00 Euro per Service (not per person). Extra Services (outside the rental property) can be booked by Holiday Rentals & Authentic Activities and have an administration fee of 10,00 Euro per Service (not per person). Payment is due full in cash upon arrival to the Owner or representative. Cancellations of extra services must be cancelled no later than 6 weeks prior to arrival and are subject to the administration fee of 10,00 Euro.

Lock Outs

There will be a 50,00 Euro charge for anyone who locks themselves out of a unit and requires additional keys made readily available for re-entry. The fee will be deducted by the refundable damage deposit.

Pets

The Customer is obliged to advise Holiday Rentals & Authentic Activities at the time of the booking if he is bringing any pets with him and he should communicate numbers and size. Pets are admitted only under request. It is compulsory for the Customer to supervise pet(s) within the communal areas of the Property. Pets are not permitted in some of the Properties we represent, please make sure to specify that you are looking for a “Pet Friendly” Property when making your reservation. Not authorized pets authorizes Holiday Rentals & Authentic Activities to terminate both Customer’s occupancy of the dwelling and Booking. The Customers will also forfeit all rent and may be charged a 250,00 Euro cleaning fee.

Termination By Owner Or Guide

In the event that the Owner of a Property or the Guide of an Activity elects to remove his Property or Activity from the management responsibilities of Holiday Rentals & Authentic Activities, the Customer agrees to hold Holiday Rentals & Authentic Activities harmless. In such event, the Holiday Rentals & Authentic Activities agrees to provide the Customer with a comparable Property or Activity at the original Rental Rate/Price. If comparable Properties or Activities are not available, the Customer agrees to accept a full refund of all monies the Customer has paid for the Booking of the Property or the reservation of the Activity. Holiday Rentals & Authentic Activities and the Property Owner reserve the absolute right to require any individual to vacate a rental Property for disruptive behavior without any refund.

Age Requirements

There must be at least one individual 25 years of age who will occupy the Property during the entire stay or reservation must be signed and authorized by a parent or legal guardian who will share responsibility for all costs, damages, etc.

Rv’s, Trailers And Boats

RV’s, Trailers and Boats are not allowed in any plantation or villas complex.

Furnishings

Furnishings of the homes are NOT to be moved or rearranged.

Property Substitution

In the event a booked Property becomes unavailable due to maintenance, transfer, or other issue, Holiday Rentals & Authentic Activities reserves the right to provide Customer with a comparable substitute Property; or, at its sole discretion, to cancel the Booking and refund the unused portion of rent.

Complaints

If the Customer or his guests have any problem during a stay he must notify the Owner or Owner’s Representative immediately. Should the Owner or Owner’s Representative will not be available the Customer shall contact Holiday Rentals & Authentic Activities number provided with the confirmation e-mail. Complaints notified only after vacating the Property cannot be taken into consideration.

Jurisdiction

In the event of controversies, the Koper Law Court only can deal with the matter and Slovenian law only applies. By agreeing to or signing the Booking/Reservation forms and by making the Booking/Reservation, this implies that Holiday Rentals & Authentic Activities’s General Agreements have been understood and have thereby been accepted without reserve and without exception. If any of the conditions of this contract have become invalid or were invalid or if in this contract there should be a gap, the other conditions cannot be contested.